10 Terrific Flow Features of Salesforce Spring ‘23 Release

Salesforce Spring ‘23 release is right around the corner. In the second blog of our Spring ‘23 release blog series, we will highlight on 10 terrific Flow updates. Before you continue, do check out our Spring ‘23 general feature updates blog here. To make it easy to digest, the Flow updates are divided into the following categories:

  • Flow Builder
  • Flow Runtime
  • Flow Extension
  • Flow Orchestration

Flow Builder

1. Bring External Data into Flow Builder Without Code (Beta)

You can now get data from external system in the Flow without writing a single line of code! All you have to do is just create a Flow action then a call to web-based service APIs is sent using HTTP Callout. These Flow actions are reusable. Using these, you can set up integration with external apps and services which removes the need of any middleware.

Reference URL – https://help.salesforce.com/s/articleView?id=release-notes.rn_automate_flow_http_callout_beta.htm&type=5&release=242    

2. Build Screens with Interactive Components (Beta)

Give components in your screen flows some life and let them react to one another. Interactive Components (Beta) allows you to create screens in which one component can show data based on the values on the other component. You can utilize supported components or the custom Lightning Web Components (LWC) that you build for dynamic behavior. Earlier, these components needed to be on separate screens then only the data could get reflected as per previous component values.

Reference URL – https://help.salesforce.com/s/articleView?id=release-notes.rn_automate_flow_reactivity_beta.htm&type=5&release=242    

3. Add Lookup Fields to Your Flow Screens with Ease

Dynamic Forms in Flow is rad with this release! Lookup fields in your flow screens will work just as if they would anywhere else in Salesforce such as create or update record modal or lightning pages. You can either search for a record or create one then and there itself. Similarly, the lookup field in flow screen will allow you the same capabilities. So, users interacting with flow can create records on the fly. e.g. While interacting with create Case screen flow, support agents can lookup if a Contact exists or create one to link the Case to while on the call with customer.

Reference URL – https://help.salesforce.com/s/articleView?id=release-notes.rn_automate_flow_add_lookup_fields.htm&type=5&release=242   

4. Select Multiple Options in Dynamic Forms for Flow

Don’t fret if your flow screen contains a multi-select picklist. Salesforce has got you covered with this release and made it simple for your flow users to select more than one option in your multi-select picklist. Furthermore, while building flow, you can use checkbox group and multi-choice components with multi-select picklists.

Reference URL – https://help.salesforce.com/s/articleView?id=release-notes.rn_automate_flow_picklist_ease.htm&type=5&release=242     

5. Get a Streamlined Flow Element Menu

Flow Element Menu in Auto-Layout has a new and clean look this release. The element description text is now transformed into a tooltip. The description looks neat in a callout when hovered on the ‘i’ icon. Earlier each element’s description was displayed right beneath the element and if that text was long then it used to get truncated.  

Reference URL – https://help.salesforce.com/s/articleView?id=release-notes.rn_automate_flow_builder_get_a_streamlined_flow_element_menu.htm&type=5&release=242     

Flow Runtime

6. Select a Value from a List of Choices with the Choice Lookup Component (Beta)

Choice Lookup Component (Beta) is a brand-new screen flow component. You can leverage it to display filtered data values, picklist values, static values or object records on a screen. Users can then search for and choose a particular value. Hence, it reduces the need for users to scroll through a never-ending list of values and they can select what they are looking for in an instant. All choice resources are supported by this component.

Reference URL – https://help.salesforce.com/s/articleView?id=release-notes.rn_automate_flow_runtime_choice_lookup_beta.htm&type=5&release=242  

Flow Extensions

7. Run Screen Flows from Slack (Beta)

Going one step ahead from previous release, now you can start a screen flow from Slack. Yes, you heard it right! It is possible to do that using shortcuts or a button that do not require an input parameter. Apex SDK for Slack (Beta) enables you to configure an app with global shortcuts, message shortcuts, or slash commands that can invoke Flow from Slack. Furthermore, you can create a custom view with rich-text to run flows from Slack buttons. 

Reference URL – https://help.salesforce.com/s/articleView?id=release-notes.rn_automate_flow_extend_run_flows_from_slack.htm&type=5&release=242

8. Send Notification Actions Now Support Desktop and Mobile Notification Types

Earlier, “Send Notification” core action was available only for Slack-enabled notification types, but not anymore. Now you can use this action to send a notification of desktop or mobile notification types as well. Configure your custom notification type with title and body then select core action notification in the flow and set up parameters as necessary.

Reference URL: https://help.salesforce.com/s/articleView?id=release-notes.rn_automate_flow_extend_send_notification_desktop_mobile.htm&type=5&release=242

Flow Orchestration

9. Use Advanced Settings for an Orchestration

Flow Orchestration is equipped with advanced settings now. You can use them to have a granular control on how Orchestration is used and executed. Moreover, after flow templates, here comes the Orchestration templates. Transform any of your existing orchestration into a template easily. Then you can use that template and tweak it according to next orchestration requirements so you do not have to start from scratch.

Reference URL: https://help.salesforce.com/s/articleView?id=release-notes.rn_automate_orchestrator_advanced_settings.htm&type=5&release=242

10. Create a Record-Triggered Orchestration on the Core Tab

Ever heard of Record-Triggered Orchestration? No right! It is a net new kind of Flow you can create from the “Core” tab on create flow screen when starting a new flow. It allows you to create a multi-step, multi-user process which you can make use of to automate your unique business processes that span across departments. You can be the obliging orchestrator of your company that can streamline processes for good.

Reference URL: https://help.salesforce.com/s/articleView?id=release-notes.rn_automate_orchestrator_new_flodal_location.htm&type=5&release=242

These were the 10 terrific Flow updates from Salesforce Spring ‘23 release. We believe that you are equally excited to get your hands on these features. Soon, you will be! Meanwhile, watch out for our next Spring ‘23 blog in this series.

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Bridging educational gaps for underprivileged children

Aethereus as a part of its CSR initiative joins UPAY as a partner and makes a commitment to provide UPAY with certain learning equipment that aim to educate the underprivileged


children through Reach & Teach initiative. We strongly support this mission and envisions on removing disparities in the field of education and provide each child access to quality education by supporting the operations of UPAY learning center in Pune.

Welfare and Education initiatives to empower children affected by Farmer suicides

Aethereus partnered with Snehwan an NGO who works for children who lost their parents to farmer’s suicide. Aethereus supported SNEHWAN to build classrooms & to work for the welfare of SNEHWAN children to make them self-sufficient in their lives and help them upskill for their future career roles.

Empowering Acid Attack Survivors

The Brave Souls Foundation is a non-profit organisation established and led by acid attack survivors to prevent acid attacks, combat gender-based violence, and improve the welfare of survivors.

Aethereus has made a significant impact by supporting survivors through comprehensive assistance, offering vital resources such as medical, psychological, educational, financial, and legal support. This compassionate initiative encompasses a wide range of needs, including rehabilitation, access to food, essential medications, and secure shelter for these resilient survivors.

Empowering underpriviledge kids with Diwali workshops

Tara Mobile Creche (TMC), a non-profit organization, focuses on addressing the health and educational needs of children whose parents work on construction sites in Pune. Through the 'Aethereus Community Outreach' program, #TeamAethereus dedicated the day to candle making workshops, teaching sessions, and sharing goodies with the kids on the occasion of Diwali. Interacting with the remarkably talented kids, sharing experiences, listening to their stories, and witnessing the dreams in their eyes was a rewarding experience.

Blood donation drive on India’s 74 th republic day

Aethereus ringed in 74th Republic Day celebrations by organizing a blood donation camp to commemorate the sacrifice of our freedom fighters. More than 100+ participated in this drive collecting 250 units of blood, which used to help kids suffering from Thalassemia disease.

#TeamAethereus salutes all the rockstars who donated blood and impacted many lives to celebrate this festival. More power to you!

Paying way for a digital educational future

Aethereus has partnered with SOCH to make a meaningful impact on the lives of underprivileged children, ensuring they receive the necessary knowledge and education. Together, we've positively influenced the education of 200 children in Ghaziabad, by transforming Prathmik Vidyalaya first government school in Ghaziabad with fully digital classrooms. This marks a significant milestone in demonstrating how technology and education can collaboratively shape a brighter future for students in need.

Celebrating stories of 'Grit & Guts' with Pragati Foundation on Women’s Day

Aethereus 2023 Women’s Day theme was about celebrating the stories of ‘Grit & Guts’ from Pragati Foundation, a non-profit organization working to provide dignity to women from underprivileged communities. As a part of the Aethereus Outreach Program, it was humbling to listen to inspiring stories of their real struggles, their ‘Grit & Guts’ to march on and shine brilliantly with help from Pragati Foundation.  

Spreading Diwali joy with elderly at Silver home

Aethereus believes in fostering a sense of community and giving back, especially during times of celebration. In the spirit of Diwali, #TeamAethereus spent quality time with the old age people at Silver Homes, sharing smiles, laughter, and heartfelt conversations. We distributed delightful snacks and traditional diyas, illuminating not just their surroundings but also their spirits.

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Expected Outcomes
Predict customers at risk – via smart AI predictions – based on their engagements history. Reduce attrition by 15% improved campaign outcomes

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The Need
Unified B2B Marketing journeys and insights across 12+ marketing channels


Leverage Data Cloud + Pardot + Datorama for AI powered segmentation and marketing channel optimization dashboards

Expected Outcomes
Identify unknown customers visiting website leveraging data from multiple sources and target them with AI powered lead scoring – leading to 50% improved campaign outcomes

A global commercial vehicle manufacturer

The Need
reate Customer 360 view across 50+ data sources to enable AI powered segmentation with data cloud

Aethereus leveraged Data Cloud for data profiling and harmonization across 50+ sources

Expected Outcomes
Unified view of customer journey across Marketing, Sales and Journey. AI powered campaign journeys leading to 2X improvement in targeting

Fleet Management Company in US

The Need
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Aethereus leveraged Einstein Next Best Action and Einstein for Service to leverage AI-powered case classification, next best actions and cognitive service replies

Expected Outcomes
24% improved CSAT due to ‘first time right’ responses, 32% improvement in agent productivity

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