15 Phenomenal Flow Updates of Salesforce Winter ‘23 Release

Salesforce Winter ‘23 release is approaching. After having published a blog on 20 tantalizing features from this release, we are focusing on the cool updates in Flow for this release. Before going through this post, we recommend you read the earlier blog here <add link to 20 tantalizing features blog> Then continue with this one. Fantastic Flow steals the show yet one more time. Let’s see what Flow has got in store for us this release. For simplicity, we have organized the Flow updates as per the following categories:

  • Flow Builder
  • Flow Runtime and
  • Flow Management

Flow Builder

1. Cut and Paste Flow Elements

In the earlier release we witnessed how you can copy and paste elements in Flow. But that created its own problems such as a random suffix used to get added to the developer name of the elements and if we did not pay attention then used to remain like that. Hence, to overcome this, Salesforce has introduced “Cust Element” feature in Flow. With this, you can simply cut a particular element and paste it somewhere else. This way the properties of the original element remain intact and no post copy tasks to keep in mind. Such a relief!

Reference URL – https://help.salesforce.com/s/articleView?id=release-notes.rn_automate_flow_cut_and_paste_flow_elements.htm&type=5&release=240   

2. See All Incoming Go to Connections in the Toolbox

Toolbox in Flow Builder can now be toggled ON/OFF by clicking on a button in the top left corner as depicted in above screenshot. This gives you more canvas space to plot out your Flow. Furthermore, it is easy to find incoming go to connected elements also because they all are centrally displayed here. Simply click on any element and go to details to see the connections.

Reference URL – https://help.salesforce.com/s/articleView?id=release-notes.rn_automate_flow_builder_see_all_incoming_go_to_connections_in_the_toolbox.htm&type=5&release=240   

3. Use Formula Builder in Flow Resources and Collection Filter Elements

Remember, earlier when you used to add a new formula to the Formula resource type, Flow did not give any warning until you click on “Save” button on the Flow. Then you used to scratch your head and wonder what went wrong. No more long cuts for doing the same task. Enhanced Formula Builder has your back. Just click “Check Syntax” button on Create Resource of type Formula page when you are done writing the formula. Flow signifies you then and there itself if there is any syntax error in the formula else shows a tick mark with “Valid” text. You can use Enhanced Formula Builder in a Collection Filter Element also.

Reference URL – https://help.salesforce.com/s/articleView?id=release-notes.rn_automate_flow_builder_use_formulas_in_resources_and_collection_filter.htm&type=5&release=240  

4. Use Record-Triggered Flows to Update Related Records

This feature update got us nostalgic, made us recall the glorious days of Process Builder. Remember how we used to update related records of the record that triggered the Process. Similarly, now you can perform the same action in a Record-Triggered Flow. When you add “Update Records” element to the canvas, select “Update records related to the <object> record that triggered this flow” option to do the work. That’s not just it! You can also filter the related records and update selected records. How cool is that?

Reference URL – https://help.salesforce.com/s/articleView?id=release-notes.rn_automate_flow_builder_update_related_records.htm&type=5&release=240

5. Use In and Not In Operators in Flows to Find Related Records

New Flow operators are in town! Now you can use “In” and “Not In” operators in Get Records, Update Records, or Delete Records elements to filter and find related records. Suppose you have a use case to restrict finding related records to a certain record stored in a record collection variable, then you can very well leverage this operator. You can skip a loop element, use fewer SOQL queries and DML statements and make Flow perform faster. Collections of type Text, Number, Date, Date/Time, Currency, and Boolean are supported by these operators.   

Reference URL – https://help.salesforce.com/s/articleView?id=release-notes.rn_automate_flow_builder_in_notnot_operators.htm&type=5&release=240   

6. Launch Screen Flows with Lightning Web Components

Now you can embed Screen Flows from Lightning Web Components aka LWCs with the new “lightning-flow” component. Developers are in for a treat this release. You don’t need to build a form, complex input collection and branching logic in your LWC, simply launch a Screen Flow and perform DML operations based on Flow data.

Reference URL – https://help.salesforce.com/s/articleView?id=release-notes.rn_automate_flow_builder_lwc_launch_screen_flows.htm&type=5&release=240    

7. Filter Your Picklists by Record Type in Flow Screens

Dynamic Forms in Screen Flow is getting even better with every release. Now the picklist values are filtered on the UI in Flow screens if that object has a record type and picklist values are customized according to the record types. It means now you can show relevant values to the end users when they access Screen Flow instead of all the values like earlier. To make it work, just assign the record type ID to the record variable before the screen element and Flow takes care of the rest.

Reference URL – https://help.salesforce.com/s/articleView?id=release-notes.rn_automate_flow_builder_filter_picklists_by_record_type.htm&type=5&release=240    

8. Specify Time Offsets in Months for Scheduled Paths

Offset options in Flow scheduled path have couple of new values this release. “Months After” and “Months Before” values in offset options allow you to specify the Flow scheduled path offset in months thereby running on the same calendar day of another month. You could only specify offsets in days, hours, and minutes previously after selecting a time source. A valid use case for “Months Before” is if you are in a product subscription business and you want to let your subscribers know if their subscription is expiring or want to offer an early bird discount if they renew subscription early, then you can send an email to those one or two months in advance and retain.

Reference URL – https://help.salesforce.com/s/articleView?id=release-notes.rn_automate_flow_builder_months_offset.htm&type=5&release=240    

9. Get More Canvas Space with the Toolbox Hidden

As mentioned in the earlier update, now the toolbox containing your resources and manager can be hidden completely. You get complete space across the screen to build complex Flows. Furthermore, the toolbox is hidden by default in auto-layout and now the control is in your hands when to bring it back!   

Reference URL – https://help.salesforce.com/s/articleView?id=release-notes.rn_automate_flow_get_more_canvas_space_with_the_toolbox_hidden.htm&type=5&release=240

10. Enjoy More Room When Building Flow Screens

Flow is on a streak to give you more space in the places that you never imagined before. When you are working with a Screen element, enjoy bigger space and broader Flow editor that just offers more room to place components on the canvas. This is especially beneficial when you have a multi-column layout in a Screen element. This update adheres to the Salesforce Lightning Design System (SLDS) standards and has overcome the medium size Flow editor space. 

Reference URL – https://help.salesforce.com/s/articleView?id=release-notes.rn_automate_flow_builder_larger_flow_screens.htm&type=5&release=240

11. Find Flow Elements Faster with Search

Search is the key to finding anything faster in Salesforce and search has made its way to the “Add Elements” dialog box in the Flow Builder canvas. Earlier you used to scroll to the element that you wanted to add in the Flow. Now just add a search term in the search box like “Send Email” i.e., a specific action name and you are good to go!

Reference URL – https://help.salesforce.com/s/articleView?id=release-notes.rn_automate_flow_builder_find_element_search.htm&type=5&release=240

Flow Runtime

12. Select Multiple Records in the Lookup Flow Screen Component

By looking at the above screenshot, it reminds of a Task object field “Assigned To” where you could select more than one user record. Ever wanted to build something like that using Screen Flow? Yes, now it is possible. Screen Flow Lookup component to the rescue! End users now will be able to select more than one record in a lookup field while interacting with the Screen Flow. You have the option to specify what is the maximum number of records a user can select and also set default record/s.

Reference URL – https://help.salesforce.com/s/articleView?id=release-notes.rn_automate_flow_builder_multi_select_lookup_screen_component.htm&type=5&release=240

13. Select Multiple Records from a Table in a Flow Screen (Beta)

New Screen Flow component alert! Yes, you heard it right! There is a brand-new component for Screen flow i.e., Data Table (Beta). Make the best use of this component to display a table of records in Flow screen. Have granular control whether this table can be Read-Only to users or they can select the records from the table which you can use in subsequent screens. Moreover, table column width is adjustable, the cell text can be wrapped.

Reference URL – https://help.salesforce.com/s/articleView?id=release-notes.rn_automate_flow_builder_data_table.htm&type=5&release=240

Flow Management

14. Block New Workflow Rule Creation

Say a last goodbye to Workflow Rules! Adios amigo! Workflow Rules are on the verge of being retired. They had their time and now the end is near. To prepare for their retirement, the first and foremost strategic step taken by Salesforce is to stop new Workflow Rules getting created. Now if you try to create a new one in a sandbox then you see a message to use Flow Builder instead. Existing ones can still be active for now, deactivated, or edited. Only in dev org are you allowed to create them now in order to include them in a managed package. So long Workflow Rules!

Reference URL – https://help.salesforce.com/s/articleView?id=release-notes.rn_automate_flow_mgmt_block_workflow_rules.htm&type=5&release=240

15. Access Flows from Setup and Automation Home

Now you can access Flows from Setup home or Automation Home page in setup. It allows you to quickly start creating a Flow from these places. Earlier the same action directed users to Process Builder or Workflow Rules but now, since Flow is the future, actions are also going with the Flow!

Reference URL – https://help.salesforce.com/s/articleView?id=release-notes.rn_automate_flow_mgmt_setup_automation_home.htm&type=5&release=240

These were the 15 phenomenal Flow updates from Salesforce Winter ‘23 release. Can’t wait to see them in action. We are publishing a series of blogs on Winter ‘23 release, so watch out for the next one.

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Bridging educational gaps for underprivileged children

Aethereus as a part of its CSR initiative joins UPAY as a partner and makes a commitment to provide UPAY with certain learning equipment that aim to educate the underprivileged

 

children through Reach & Teach initiative. We strongly support this mission and envisions on removing disparities in the field of education and provide each child access to quality education by supporting the operations of UPAY learning center in Pune.

Welfare and Education initiatives to empower children affected by Farmer suicides

Aethereus partnered with Snehwan an NGO who works for children who lost their parents to farmer’s suicide. Aethereus supported SNEHWAN to build classrooms & to work for the welfare of SNEHWAN children to make them self-sufficient in their lives and help them upskill for their future career roles.

Empowering Acid Attack Survivors

The Brave Souls Foundation is a non-profit organisation established and led by acid attack survivors to prevent acid attacks, combat gender-based violence, and improve the welfare of survivors.


Aethereus has made a significant impact by supporting survivors through comprehensive assistance, offering vital resources such as medical, psychological, educational, financial, and legal support. This compassionate initiative encompasses a wide range of needs, including rehabilitation, access to food, essential medications, and secure shelter for these resilient survivors.

Empowering underpriviledge kids with Diwali workshops

Tara Mobile Creche (TMC), a non-profit organization, focuses on addressing the health and educational needs of children whose parents work on construction sites in Pune. Through the 'Aethereus Community Outreach' program, #TeamAethereus dedicated the day to candle making workshops, teaching sessions, and sharing goodies with the kids on the occasion of Diwali. Interacting with the remarkably talented kids, sharing experiences, listening to their stories, and witnessing the dreams in their eyes was a rewarding experience.

Blood donation drive on India’s 74 th republic day

Aethereus ringed in 74th Republic Day celebrations by organizing a blood donation camp to commemorate the sacrifice of our freedom fighters. More than 100+ participated in this drive collecting 250 units of blood, which used to help kids suffering from Thalassemia disease.


#TeamAethereus salutes all the rockstars who donated blood and impacted many lives to celebrate this festival. More power to you!

Paying way for a digital educational future

Aethereus has partnered with SOCH to make a meaningful impact on the lives of underprivileged children, ensuring they receive the necessary knowledge and education. Together, we've positively influenced the education of 200 children in Ghaziabad, by transforming Prathmik Vidyalaya first government school in Ghaziabad with fully digital classrooms. This marks a significant milestone in demonstrating how technology and education can collaboratively shape a brighter future for students in need.

Celebrating stories of 'Grit & Guts' with Pragati Foundation on Women’s Day

Aethereus 2023 Women’s Day theme was about celebrating the stories of ‘Grit & Guts’ from Pragati Foundation, a non-profit organization working to provide dignity to women from underprivileged communities. As a part of the Aethereus Outreach Program, it was humbling to listen to inspiring stories of their real struggles, their ‘Grit & Guts’ to march on and shine brilliantly with help from Pragati Foundation.  

Spreading Diwali joy with elderly at Silver home

Aethereus believes in fostering a sense of community and giving back, especially during times of celebration. In the spirit of Diwali, #TeamAethereus spent quality time with the old age people at Silver Homes, sharing smiles, laughter, and heartfelt conversations. We distributed delightful snacks and traditional diyas, illuminating not just their surroundings but also their spirits.

Cards and Payment company based in USA

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Unify data across Marketing, Sales, Service and legacy systems for AI powered Customer attrition prediction


Approach 
Conduct Data cloud discovery and define integration architecture for creating C360 view. Foundation for cognitive churn prediction analysis


Expected Outcomes
Predict customers at risk – via smart AI predictions – based on their engagements history. Reduce attrition by 15% improved campaign outcomes

A professional services firm based in USA

The Need
Unified B2B Marketing journeys and insights across 12+ marketing channels

 

Approach 
Leverage Data Cloud + Pardot + Datorama for AI powered segmentation and marketing channel optimization dashboards


Expected Outcomes
Identify unknown customers visiting website leveraging data from multiple sources and target them with AI powered lead scoring – leading to 50% improved campaign outcomes

A global commercial vehicle manufacturer

The Need
reate Customer 360 view across 50+ data sources to enable AI powered segmentation with data cloud


Approach 
Aethereus leveraged Data Cloud for data profiling and harmonization across 50+ sources


Expected Outcomes
Unified view of customer journey across Marketing, Sales and Journey. AI powered campaign journeys leading to 2X improvement in targeting

Fleet Management Company in US

The Need
Improve agent productivity with AI powered suggestions and auto-responses


Approach 
Aethereus leveraged Einstein Next Best Action and Einstein for Service to leverage AI-powered case classification, next best actions and cognitive service replies


Expected Outcomes
24% improved CSAT due to ‘first time right’ responses, 32% improvement in agent productivity

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