Our US headquarters is based out of Dallas, Texas, with India offices located at Pune, India.
While Dallas is a commercial and cultural hub in Southern United States, Pune is a western hub in India having reputed financial services, technology and manufacturing firms.
Our Pune center also doubles up as an innovation hub and is home to Aethereus Studio that showcases the ‘art of possible’ solutions to our clients. The studio is a hub that enables our associates to collaborate with clients and industry experts to design ‘art-of-the-possible’ solutions.
We partner with our clients to solve their most challenging customer experience problems by leveraging the power of Salesforce with cutting-edge technology and a design-led approach. We have been Salesforce Partner since 2019.
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Bridging educational gaps for underprivileged children
Aethereus as a part of its CSR initiative joins UPAY as a partner and makes a commitment to provide UPAY with certain learning equipment that aim to educate the underprivileged
children through Reach & Teach initiative. We strongly support this mission and envisions on removing disparities in the field of education and provide each child access to quality education by supporting the operations of UPAY learning center in Pune.
Welfare and Education initiatives to empower children affected by Farmer suicides
Aethereus partnered with Snehwan an NGO who works for children who lost their parents to farmer’s suicide. Aethereus supported SNEHWAN to build classrooms & to work for the welfare of SNEHWAN children to make them self-sufficient in their lives and help them upskill for their future career roles.
Empowering Acid Attack Survivors
The Brave Souls Foundation is a non-profit organisation established and led by acid attack survivors to prevent acid attacks, combat gender-based violence, and improve the welfare of survivors.
Aethereus has made a significant impact by supporting survivors through comprehensive assistance, offering vital resources such as medical, psychological, educational, financial, and legal support. This compassionate initiative encompasses a wide range of needs, including rehabilitation, access to food, essential medications, and secure shelter for these resilient survivors.
Empowering underpriviledge kids with Diwali workshops
Tara Mobile Creche (TMC), a non-profit organization, focuses on addressing the health and educational needs of children whose parents work on construction sites in Pune. Through the 'Aethereus Community Outreach' program, #TeamAethereus dedicated the day to candle making workshops, teaching sessions, and sharing goodies with the kids on the occasion of Diwali. Interacting with the remarkably talented kids, sharing experiences, listening to their stories, and witnessing the dreams in their eyes was a rewarding experience.
Blood donation drive on India’s 74 th republic day
Aethereus ringed in 74th Republic Day celebrations by organizing a blood donation camp to commemorate the sacrifice of our freedom fighters. More than 100+ participated in this drive collecting 250 units of blood, which used to help kids suffering from Thalassemia disease.
#TeamAethereus salutes all the rockstars who donated blood and impacted many lives to celebrate this festival. More power to you!
Paying way for a digital educational future
Aethereus has partnered with SOCH to make a meaningful impact on the lives of underprivileged children, ensuring they receive the necessary knowledge and education. Together, we've positively influenced the education of 200 children in Ghaziabad, by transforming Prathmik Vidyalaya first government school in Ghaziabad with fully digital classrooms. This marks a significant milestone in demonstrating how technology and education can collaboratively shape a brighter future for students in need.
Celebrating stories of 'Grit & Guts' with Pragati Foundation on Women’s Day
Aethereus 2023 Women’s Day theme was about celebrating the stories of ‘Grit & Guts’ from Pragati Foundation, a non-profit organization working to provide dignity to women from underprivileged communities. As a part of the Aethereus Outreach Program, it was humbling to listen to inspiring stories of their real struggles, their ‘Grit & Guts’ to march on and shine brilliantly with help from Pragati Foundation.
Spreading Diwali joy with elderly at Silver home
Aethereus believes in fostering a sense of community and giving back, especially during times of celebration. In the spirit of Diwali, #TeamAethereus spent quality time with the old age people at Silver Homes, sharing smiles, laughter, and heartfelt conversations. We distributed delightful snacks and traditional diyas, illuminating not just their surroundings but also their spirits.
Cards and Payment company based in USA
The Need
Unify data across Marketing, Sales, Service and legacy systems for AI powered Customer attrition prediction
Approach
Conduct Data cloud discovery and define integration architecture for creating C360 view. Foundation for cognitive churn prediction analysis
Expected Outcomes
Predict customers at risk – via smart AI predictions – based on their engagements history. Reduce attrition by 15% improved campaign outcomes
A professional services firm based in USA
The Need
Unified B2B Marketing journeys and insights across 12+ marketing channels
Approach
Leverage Data Cloud + Pardot + Datorama for AI powered segmentation and marketing channel optimization dashboards
Expected Outcomes
Identify unknown customers visiting website leveraging data from multiple sources and target them with AI powered lead scoring – leading to 50% improved campaign outcomes
A global commercial vehicle manufacturer
The Need
reate Customer 360 view across 50+ data sources to enable AI powered segmentation with data cloud
Approach
Aethereus leveraged Data Cloud for data profiling and harmonization across 50+ sources
Expected Outcomes
Unified view of customer journey across Marketing, Sales and Journey. AI powered campaign journeys leading to 2X improvement in targeting
Fleet Management Company in US
The Need
Improve agent productivity with AI powered suggestions and auto-responses
Approach
Aethereus leveraged Einstein Next Best Action and Einstein for Service to leverage AI-powered case classification, next best actions and cognitive service replies
Expected Outcomes
24% improved CSAT due to ‘first time right’ responses, 32% improvement in agent productivity