Appexchange solution for Student Lifecycle Management : EduAssist
Eduassist is our comprehensive in-house Integrated Student Lifecycle Management Solution which provides end-to-end tracking and personalization of student journeys to improve student lifetime value. It includes:
Student Acquisition: Student enquiries, Automated task reminders, Payment management etc
Student Onboarding & Operations: Onboarding, Welcome Mails, Class reminders, Periodic surveys, Student Self-Service, Payment reminders, Renewal notifications
Personalized Engagement: Student Communities, FAQ response, Crowd-sourced doubt resolution, Student-Teacher interactions
Analytics: End-to-End Analytics spanning Sales performance, Student Enrolment, Activity tracking, Ticket SLA tracking etc.
For more details please refer to AppExchange page: Eduassist – Student Lifecycle Management Solution
Industry Go Packs
Go Packs are solution accelerators that implement a particular solution and automate industry-specific processes in a reduced time span. Our Industry GO Packs enable us to deliver outcomes in weeks rather than months using pre-built IP for specific industries and clouds.
We have the following Go Packs:
- Salesforce Field Service Go Pack for Manufacturing: It enable manufacturers to streamline their field service operations by maximizing technician’s efficiency through optimized job scheduling, real-time tracking of parts through inventory management and case & work order management.
- Key Account Planning Solution for B2B Industries: It provides Account 360-degree view with features of account segmentation, real-time tracking of orders, field sales visit planning and distributor collaboration.
- Customer Acquisition Go Pack for Lending: It is specifically designed to enable Campaign to Lead cycle for Fintech taking into account unique business model of Fintech special planetary industry, digital ecosystems that they typically connect and regulatory environment they need to operate in.
- Customer Care Go Pack for Financial Services: It provides 360-degree view of all customer service transactions spanning customer onboarding, digital scheduling, service automation, SLA tracking and client & Partner servicing.
Cloud Go Packs
4 modular Go packs for Service cloud – covering the breadth and depth of customer service experience:
- Cognitive Contact Centre: Next-generation infrastructure and customer experience based on industry-leading platforms of Amazon Connect and Service Cloud
- Service Cloud experience pack: (Base Pack + Self Service Communities Portal, Einstein Bots) – it would get your customer interactions up and running in 4 weeks
- Tableau CRM/ Einstein Analytics: Visualize and summarize millions of rows of data in well-designed dashboards to gain insights into company performance
- Cross-Cloud Content Management: Capability to tailor the connector based on the customer requirements to handle a large volume of documents in a more affordable cloud platform while managing the processes in Salesforce (e.g., Salesforce -> AWS S3)
Current State Assessment
Move from good to best-in-class Salesforce landscape. Unlocks digital, process and technical possibilities to help derive the maximum ROI on investments.
ResQ offerings rapidly find the weak spots in Salesforce implementation and quickly deliver improvements keeping business continuity in mind.
Discover unique experiences with our Innovative Solutions
Building amazing experiences for our customers is the essence of every endeavor at Aethereus. Have a peek into how our teams are creatively using the power Salesforce platform to come up with innovative solutions.
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We partner with our clients to solve their most challenging customer experience problems by leveraging the power of Salesforce with cutting-edge technology and a design-led approach. We have been Salesforce Partner since 2019.