Our Solutions

Explore our Solution Packs & Offerings

Appexchange solution for Student Lifecycle Management : EduAssist

Eduassist is our comprehensive in-house Integrated Student Lifecycle Management Solution which provides end-to-end tracking and personalization of student journeys to improve student lifetime value. It includes:

Student Acquisition: Student enquiries, Automated task reminders, Payment management etc

Student Onboarding & Operations: Onboarding, Welcome Mails, Class reminders, Periodic surveys, Student Self-Service, Payment reminders, Renewal notifications

Personalized Engagement: Student Communities, FAQ response, Crowd-sourced doubt resolution, Student-Teacher interactions

Analytics: End-to-End Analytics spanning Sales performance, Student Enrolment, Activity tracking, Ticket SLA tracking etc.

For more details please refer to AppExchange page: Eduassist – Student Lifecycle Management Solution 

Industry Go Packs

Go Packs are solution accelerators that implement a particular solution and automate industry-specific processes in a reduced time span. Our Industry GO Packs enable us to deliver outcomes in weeks rather than months using pre-built IP for specific industries and clouds.  

We have the following Go Packs: 

  • Salesforce Field Service Go Pack for Manufacturing: It enable manufacturers to streamline their field service operations by maximizing technician’s efficiency through optimized job scheduling, real-time tracking of parts through inventory management and case & work order management.  
  • Key Account Planning Solution for B2B Industries: It provides Account 360-degree view with features of account segmentation, real-time tracking of orders, field sales visit planning and distributor collaboration.  
  • Customer Acquisition Go Pack for Lending: It is specifically designed to enable Campaign to Lead cycle for Fintech taking into account unique business model of Fintech special planetary industry, digital ecosystems that they typically connect and regulatory environment they need to operate in. 
  • Customer Care Go Pack for Financial Services: It provides 360-degree view of all customer service transactions spanning customer onboarding, digital scheduling, service automation, SLA tracking and client & Partner servicing. 

Cloud Go Packs

4 modular Go packs for Service cloud – covering the breadth and depth of customer service experience:

  • Cognitive Contact Centre: Next-generation infrastructure and customer experience based on industry-leading platforms of Amazon Connect and Service Cloud

  • Service Cloud experience pack: (Base Pack + Self Service Communities Portal, Einstein Bots) – it would get your customer interactions up and running in 4 weeks

  • Tableau CRM/ Einstein Analytics: Visualize and summarize millions of rows of data in well-designed dashboards to gain insights into company performance

  • Cross-Cloud Content Management: Capability to tailor the connector based on the customer requirements to handle a large volume of documents in a more affordable cloud platform while managing the processes in Salesforce (e.g., Salesforce -> AWS S3)

Health Checks

Current State Assessment 
Move from good to best-in-class Salesforce landscape. Unlocks digital, process and technical possibilities to help derive the maximum ROI on investments.

Salesforce ResQ
ResQ offerings rapidly find the weak spots in Salesforce implementation and quickly deliver improvements keeping business continuity in mind.

Aethereus Studio: Where the Magic Happens

At Aethereus Studio, we help our clients with business case preparation, identification of “trim tabs” in their customer journey map and bringing the use cases to life via design-led maker sessions using Salesforce as a digital platform. Industry 4.0 technologies have shaped newer business models and enabled an unimaginable level of customer experiences. Firms are looking to tap into the power of ecosystems, offer personalised recommendations and provide newer levels of convenience using AI & ML, IoT, Blockchain, Drones, Mixed Reality and most recently Quantum Computing.

OCR for
Customer Onboarding

Optical Character Recognition recognises text within digital images like scanned documents and photos to extract relevant information

AI-based
Retail Planogram

It is a visual representation tool that provides details on the placement of every product in a retail store

Cognitive
Recruiter

It helps in identifying the best-fit candidate for your organisation by automatically analysing the applicant’s data

Driving innovations in cutting- edge technologies,
defying the ‘art of possible’

Insurance
Surveyor App

Automating claims processing for insurance by automatically detecting various kinds of car damages like scratches, dents etc.

Admin
Automation Chatbot

Admin bot uses AI to automatically create a user in Salesforce using a chatbot without any human intervention

Alexa SF Tools &
Development kit

An Alexa-based voice-enabled Salesforce development kit which uses voice commands on Alexa to create Salesforce components like objects and fields and also generates code like triggers from voice commands

Driving innovations in cutting- edge technologies, defying the ‘art of possible’

OCR for Customer Onboarding

Optical Character Recognition recognises text within digital images like scanned documents and photos to extract relevant information

AI-based Retail Planogram

It is a visual representation tool that provides details on the placement of every product in a retail store

Cognitive
Recruiter

It helps in identifying the best-fit candidate for your organisation by automatically analysing the applicant’s data

Insurance
Surveyor App

Automating claims processing for insurance by automatically detecting various kinds of car damages like scratches, dents etc.

Admin Automation Chatbot

Admin bot uses AI to automatically create a user in Salesforce using a chatbot without any human intervention

Alexa SF Tools & Development kit

An Alexa-based voice-enabled Salesforce development kit which uses voice commands on Alexa to create Salesforce components like objects and fields and also generates code like triggers from voice commands

Are you ready to begin
your Salesforce journey?

Get in touch with us to get started.

ABOUT AETHEREUS

We partner with our clients to solve their most challenging customer experience problems by leveraging the power of Salesforce with cutting-edge technology and a design-led approach. We have been Salesforce Partner since 2019.

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