Privacy Policy

Aethereus Consulting and its subsidiaries and affiliates (hereinafter referred to as “we”) understand that your privacy is important to you and are committed to respecting your privacy and protecting your personal data. We may process your personal data in the capacity of data controllers. This privacy notice describes the information about you that Aethereus Consulting collects, how that information is used, maintained, shared, and protected and how you can update it. It also applies to all personal data received by Aethereus Consulting from the European Economic Area (“EEA”) in any format, including electronic or paper.

Aethereus Consulting will process your personal data in accordance with this Privacy Notice unless such processing conflicts with the requirements of applicable law, in which case applicable law will prevail.

By submitting your personal data to Aethereus Consulting, you acknowledge that you have read and understood this privacy notice and agree to the use of your personal data as set out here. Your personal data may be transferred and processed by business units, processes and systems in all countries in which Aethereus Consulting conducts its business and/or has dealings or other business relationships with third parties for the purposes and in the manner specified in this notice or in any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you.

This Privacy Notice applies to the personal data of our website users, any job applicants (whether through the Aethereus Consulting Careers page, other job portals, third-party recruitment agencies, or otherwise), clients, suppliers, and any other person(s) whose personal data has been provided to us or collected in accordance with applicable law.

Personal data that we collect

Aethereus Consulting may collect and process different types of personal data in the course of operating our business, engaging personnel and providing our services. Such personal data may include, without limitation:

Basic personal identifiers such as your first and last name, usernames, age, marital status, gender, job title, etc.

Contact details include email address, telephone number(s), and postal address.

Recruitment-related data such as your curriculum vitae, education and employment history, details of professional memberships and other personal data relevant to the purpose.

Technical data such as your IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website;

Identification and other background verification data such as your passport or other government-issued identity documents, utility bills, social security or national identification number, bank account details, etc.

Data you may provide in order to attend meetings, register for events, sign up for notifications, etc. including data pertaining to special access needs and dietary requirements.

Sensitive personal data is a special category of personal data and includes data pertaining to ethnicity, health-related information, trade union membership, religious and philosophical beliefs, sexual orientation, and other categories of sensitive personal information as prescribed by law. Aethereus Consulting does not seek to obtain and will not collect such data about you unless permitted to do so by applicable laws.

How we collect your personal data

Aethereus Consulting may obtain your personal information from you directly or through third parties authorized to share your personal data. Amongst others, we receive your personal information:

When you interact with us directly, such as registering on our website, applying for a job at Aethereus Consulting, register for and/or attend any meetings/events/webinars organized or sponsored by us, subscribe to any communications issued by us or applications developed by us, take any surveys or provide feedback relating to us, etc.

Where we monitor the use of, or interactions with, our website, applications or tools, or in any marketing communications we may send to you or other email communications sent from or received by Aethereus Consulting.

From third-party sources, for example, where we collect information about you to assist with credit and other KYC checks or background verification, or where we receive information about you from recruitment agencies for recruitment purposes;

Where you are listed as a reference or emergency contact for an employee, candidate, contractor, etc.

How we use your personal data

Aethereus Consulting will only collect and use your personal data where permitted to do so by applicable law and only in the manner and on the grounds therein permitted. The primary grounds on which your personal data is processed are:

Consent: where you have freely consented to the use of your information, such as by accepting the use of cookies or by signifying your acceptance of a consent form or facility.

Legitimate Interests: where the processing is reasonable and necessary for the legitimate interests of our business and/or the legitimate interests of a third party, to the extent such processing does not infringe on your fundamental rights and freedoms.

Fulfilment of Contract: where the processing of your information is necessary to fulfil any contractual obligations with you.

Legal Obligation
: where the processing is required to comply with applicable law.

Legal Claims: where the processing is necessary for the establishment, exercise or defence of legal claims or whenever courts are acting in their judicial capacity.

Based on the above grounds, as applicable to the context, we process your personal data in order to:

Enable you to avail of any of our services, including customer service issues;

Allow you to receive responses to any requests made by you;

Send communications to you about our or our affiliates’ current services, new products and services or promotions that we are developing, and opportunities that may be available to you;

Send alerts for new features or enhancements to our products and services;

Respond regarding job or career opportunities about which you have inquired;

Identify and evaluate you as a candidate for potential employment, as well as for future roles that may become available;

Ensure that our site and our services function in an effective manner for you;

Deliver marketing and event communications to you across various platforms, such as email, telephone, text messaging, direct mail, online, etc. If we send you a marketing email, it will include instructions on how to opt out of receiving these emails in the future.

Comply with our legal and compliance obligations, such as the prevention, detection, or investigation of a crime, loss prevention or fraud.

Meet our internal and external audit requirements, information security purposes, and as we otherwise believe to be necessary or appropriate.

We endeavour to collect only such information as is reasonably necessary to perform services for you or to respond to your inquiries. You are responsible for ensuring that the information you provide is accurate, complete and current; we will take reasonable steps to ensure that the information we collect and process is relevant to its intended use.

Who we share your personal data with

Aethereus Consulting shares or discloses personal data when necessary to provide services or conduct our business operations.

Within Aethereus Consulting, Personal data may be made available to and processed by Aethereus Consulting entities across the world as necessary for the provision of services, account administration, sales and marketing, customer and technical support, business and product development, etc. All of our employees and contractors are required to follow our data protection policy and security policies when handling personal data.

Our business partners: We occasionally collaborate with other organizations to deliver co-branded Services, provide content, or to host events, conferences, and seminars. As part of these arrangements we may collect and share information about you. Aethereus Consulting will handle, and ensure that our business partners handle, personal data in accordance with this privacy notice.

Our third-party service providers: We collaborate with and are supported by service providers around the world. Personal data will be made available to these parties only when necessary to fulfil the services they provide to us, such as software, system, and platform support, direct marketing services, cloud services or advertising. Our third-party service providers are not permitted to share or use personal data we make available to them for any purpose other than to provide services to us.

Third parties for legal reasons: We will share personal data when it is required as a legal or contractual obligation, such as:

To comply with legal obligations and respond to requests from government agencies, including law enforcement and other public authorities, which may include authorities outside your country of residence.

In the event of a merger, sale, restructure, acquisition, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).

Where we store and process personal data

Aethereus Consulting is a global organization, and your personal data may be stored and processed globally. This means that we may store, transfer and process your data outside of the jurisdiction in which it was provided. If you are located in the European Economic Area (EEA), this will mean that your personal data may be transferred to, accessed in, and/or stored outside the EEA in jurisdictions where data protection laws may not be as comprehensive as in the EEA. Notwithstanding the location where the data is being held or processed, Aethereus Consulting adopts reasonable and appropriate security practices and procedures, including administrative, physical security, and technical controls, in order to safeguard your Personal Information in accordance with applicable data protection laws.

This policy is compliant with the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 (DPDP Act) and the rules and regulations thereunder.

Aethereus Consulting has data protection agreements with all our entities around the world, including standard contractual clauses as prescribed under applicable law. Where your personal data is shared with third party vendors or service providers, we take appropriate steps to ensure that such data is processed, secured, and transferred according to applicable law thus protecting the confidentiality, availability, and integrity of your personal data.

How we secure personal data

Aethereus Consulting takes data security seriously, and we use appropriate technologies and procedures to protect personal data. Our information security policies and procedures are aligned with widely accepted international standards and are reviewed regularly and updated as necessary to meet our business needs, changes in technology, and regulatory requirements.

For example:

Policies and procedures: Aethereus Consulting employs reasonable technical, physical and operational security measures intended to protect your personal data from loss, misuse, alteration, or unintentional destruction.

We place appropriate restrictions on access to personal data.

We implement appropriate measures and controls, including monitoring and physical measures, to store and transfer data securely.

We conduct privacy, information security, and other applicable training on a regular basis for our employees and contractors who have access to personal data and other sensitive data.

We require our third-party vendors and providers to protect any personal data with which they are entrusted in accordance with applicable law and our security policies and procedures.

How long do we keep your personal data?

We retain personal data for as long as is reasonably required to fulfil the purpose for which such data was collected, and any linked purposes such as satisfying any legal, accounting, or reporting requirements. In determining data retention periods, Aethereus Consulting takes into consideration local laws, contractual obligations, and the expectations and requirements of our customers. When we no longer need personal information, we securely delete or destroy it.

Your rights in relation to your personal data

Aethereus Consulting takes reasonable steps that are designed to keep your personal data accurate, complete, and up to date for the purposes for which it is collected and used and to ensure that the processing of your personal data complies with this privacy notice and applicable law. Under certain circumstances and in accordance with EU or other applicable data protection laws, you may have the right to:

request access to the personal data that Aethereus Consulting has collected about you for the purposes of reviewing, modifying, or requesting deletion of the data.

we request confirmation as to whether we should process your personal data.

request a copy of the personal data Aethereus Consulting has collected about you and have any inaccuracies corrected.

request the erasure of your personal data, or object to, or restrict the processing of your personal data, in certain circumstances.

Request the transfer of your personal data to you or a third party.

where processing is based on consent, to withdraw your consent so that we stop that particular processing.

request not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

restrict how we use your information whilst a complaint is being investigated.

If you would like to discuss how Aethereus Consulting processes your personal data, or you are an EU data subject who would like to make a request relating to the personal data that Aethereus Consulting has collected about you, please contact us at the following details:

Email address: dpo@aethereus.com

Address: Corporate HQ & Registered Office, C802, Amar Business Zone, Baner, Pune, India – 411 045.

To help protect the privacy and security of your data, Aethereus Consulting will take reasonable steps to verify your identity before granting you access to your personal data. Aethereus Consulting will make reasonable attempts to promptly investigate, comply with, or otherwise respond to your requests as may be required by applicable law. Depending upon the circumstances and the request, Aethereus Consulting may not be permitted to provide access to personal data or otherwise fully comply with your request, for example, where producing your information may reveal the identity of someone else. Aethereus Consulting reserves the right to charge an appropriate fee for complying with your request where allowed by applicable law and/or to deny your requests where, at Aethereus Consulting ‘ discretion, they may be unfounded, excessive, or otherwise unacceptable under applicable law.

Cookies
From time to time, we may, like many other commercial sites, use a standard technology called a “cookie”. A cookie is a small text file placed on a computer or other device and used to identify the user or device and collect information. Cookies are typically assigned to one of four categories, depending on their function and intended purpose: necessary cookies, performance cookies, functional cookies, and cookies for marketing purposes. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your email address. Currently, websites use cookies to enhance the user’s visit; in general, cookies can securely store a user’s ID and password, personalize home pages, and identify which parts of a site have been visited. It is possible to set your browser to inform you when a cookie is being placed. This way, you have the opportunity to decide whether to accept the cookie. By showing how and when our visitors use this site, this information can help us to improve our site on a continual basis.

Children
Aethereus Consulting does not intend to collect or maintain personal data of individuals under 13 years of age. IF YOU ARE UNDER 13 YEARS OF AGE, PLEASE DO NOT USE OR ACCESS OUR WEBSITE(S) OR OTHERWISE PROVIDE ANY INFORMATION TO AETHEREUS CONSULTING WITHOUT THE KNOWLEDGE AND CONSENT OF YOUR PARENT/GUARDIAN. If Aethereus Consulting learns that the personal data of an individual under 13 years old has been collected without verifiable parental consent, then Aethereus Consulting will take the appropriate steps to delete such information.

Contact
If you have any questions about this privacy notice, please contact us at dpo@aethereus.com ( Nitin Gupta )

Aethereus Consulting reserves the right to modify this privacy notice. Aethereus Consulting will post changes to the privacy notice on the Privacy Policy. Please check this page at regular intervals for updates.

Are you ready to begin
your Salesforce journey?

Get in touch with us to get started.

Bridging educational gaps for underprivileged children

Aethereus as a part of its CSR initiative joins UPAY as a partner and makes a commitment to provide UPAY with certain learning equipment that aim to educate the underprivileged

 

children through Reach & Teach initiative. We strongly support this mission and envisions on removing disparities in the field of education and provide each child access to quality education by supporting the operations of UPAY learning center in Pune.

Welfare and Education initiatives to empower children affected by Farmer suicides

Aethereus partnered with Snehwan an NGO who works for children who lost their parents to farmer’s suicide. Aethereus supported SNEHWAN to build classrooms & to work for the welfare of SNEHWAN children to make them self-sufficient in their lives and help them upskill for their future career roles.

Empowering Acid Attack Survivors

The Brave Souls Foundation is a non-profit organisation established and led by acid attack survivors to prevent acid attacks, combat gender-based violence, and improve the welfare of survivors.


Aethereus has made a significant impact by supporting survivors through comprehensive assistance, offering vital resources such as medical, psychological, educational, financial, and legal support. This compassionate initiative encompasses a wide range of needs, including rehabilitation, access to food, essential medications, and secure shelter for these resilient survivors.

Empowering underpriviledge kids with Diwali workshops

Tara Mobile Creche (TMC), a non-profit organization, focuses on addressing the health and educational needs of children whose parents work on construction sites in Pune. Through the 'Aethereus Community Outreach' program, #TeamAethereus dedicated the day to candle making workshops, teaching sessions, and sharing goodies with the kids on the occasion of Diwali. Interacting with the remarkably talented kids, sharing experiences, listening to their stories, and witnessing the dreams in their eyes was a rewarding experience.

Blood donation drive on India’s 74 th republic day

Aethereus ringed in 74th Republic Day celebrations by organizing a blood donation camp to commemorate the sacrifice of our freedom fighters. More than 100+ participated in this drive collecting 250 units of blood, which used to help kids suffering from Thalassemia disease.


#TeamAethereus salutes all the rockstars who donated blood and impacted many lives to celebrate this festival. More power to you!

Paying way for a digital educational future

Aethereus has partnered with SOCH to make a meaningful impact on the lives of underprivileged children, ensuring they receive the necessary knowledge and education. Together, we've positively influenced the education of 200 children in Ghaziabad, by transforming Prathmik Vidyalaya first government school in Ghaziabad with fully digital classrooms. This marks a significant milestone in demonstrating how technology and education can collaboratively shape a brighter future for students in need.

Celebrating stories of 'Grit & Guts' with Pragati Foundation on Women’s Day

Aethereus 2023 Women’s Day theme was about celebrating the stories of ‘Grit & Guts’ from Pragati Foundation, a non-profit organization working to provide dignity to women from underprivileged communities. As a part of the Aethereus Outreach Program, it was humbling to listen to inspiring stories of their real struggles, their ‘Grit & Guts’ to march on and shine brilliantly with help from Pragati Foundation.  

Spreading Diwali joy with elderly at Silver home

Aethereus believes in fostering a sense of community and giving back, especially during times of celebration. In the spirit of Diwali, #TeamAethereus spent quality time with the old age people at Silver Homes, sharing smiles, laughter, and heartfelt conversations. We distributed delightful snacks and traditional diyas, illuminating not just their surroundings but also their spirits.

Cards and Payment company based in USA

The Need
Unify data across Marketing, Sales, Service and legacy systems for AI powered Customer attrition prediction


Approach 
Conduct Data cloud discovery and define integration architecture for creating C360 view. Foundation for cognitive churn prediction analysis


Expected Outcomes
Predict customers at risk – via smart AI predictions – based on their engagements history. Reduce attrition by 15% improved campaign outcomes

A professional services firm based in USA

The Need
Unified B2B Marketing journeys and insights across 12+ marketing channels

 

Approach 
Leverage Data Cloud + Pardot + Datorama for AI powered segmentation and marketing channel optimization dashboards


Expected Outcomes
Identify unknown customers visiting website leveraging data from multiple sources and target them with AI powered lead scoring – leading to 50% improved campaign outcomes

A global commercial vehicle manufacturer

The Need
reate Customer 360 view across 50+ data sources to enable AI powered segmentation with data cloud


Approach 
Aethereus leveraged Data Cloud for data profiling and harmonization across 50+ sources


Expected Outcomes
Unified view of customer journey across Marketing, Sales and Journey. AI powered campaign journeys leading to 2X improvement in targeting

Fleet Management Company in US

The Need
Improve agent productivity with AI powered suggestions and auto-responses


Approach 
Aethereus leveraged Einstein Next Best Action and Einstein for Service to leverage AI-powered case classification, next best actions and cognitive service replies


Expected Outcomes
24% improved CSAT due to ‘first time right’ responses, 32% improvement in agent productivity

Privacy Preferences
When you visit our website, it may store information through your browser from specific services, usually in form of cookies. Here you can change your privacy preferences. Please note that blocking some types of cookies may impact your experience on our website and the services we offer.