Client Testimonials

We’re obsessed with Customer success

Companies today are making a conscious decision to invest in strengthening customer relationships. We do that by investing in customer success. The most progressive companies have realized that customer loyalty is the most powerful sales and marketing tool. We passionately help our clients leverage this tool by aligning them for success with their clients.

 

Abhishek Jhagarawat
Searce Inc
CFO

Lead-to-Cash transformation by Aethereus
It was a great experience with Aethereus team during the Lead-to-Cash transformation journey. The team first understood our business model and then framed it appropriately from a system implementation perspective. They had a great understanding of various business processes which helped in perfectly deploying the solution at our end. Overall, it was an excellent journey with Aethereus team for Salesforce implementation.

Jay Patel
Jacaranda Health
CTO

Improve Maternal Health outcomes with Service Cloud for Jacaranda Health.
The Aethereus team did a fantastic job with the Salesforce program to migrate our Service operations to Salesforce. With Aethereus’ expertise and guidance, we arrived at a product that has significantly streamlined our helpdesk operations and will allow us to scale to a national level.

Taylor Jones
Industresource
CEO

Lead to Cash Process & Field Service Transformed by Aethereus
We were extremely impressed with the thoughtfulness and thoroughness of the project. The team finished on time and with a better product than expected. Can’t go wrong here!

Anuj Sharma
Rupeek
Group Product Manager

Customer Engagement Lifecycle Transformation by Aethereus
Of all the partners we evaluated, Aethereus was the team that really understood our objectives,” recalls Sharma. “They also adapted very well to our fast pace as a startup. Together, we’ve created solutions, built out architecture, and solved complex challenges on Salesforce

Diptarup Chakraborti
L&T NxT
CMO

Driving Adoption & Visibility using Pardot
The Aethereus team has been extremely professional and trustworthy with the B2B Marketing transformation program using Pardot. They made the transformation journey very smooth by providing support at each step of our journey. Working with Aethereus has been a great experience as they became an extension of our own marketing team.

Karan Bajaj
WhiteHat Jr.
Founder & CEO

Excellent partnership in our Sales and Service transformation journey. Highly recommended!
The Aethereus team acted as true partners in our Salesforce transformation journey against very aggressive timelines. They brought in the right mix of domain, process and Salesforce understanding in a rapidly changing start-up environment. I would highly recommend them for any Sales and Service Salesforce transformation work.

Mohit Mathur
Vedantu
Head – Customer Experience & Business Excellence

Student Experience Transformation Program
Aethereus Team acted as one Extended Team in our Salesforce transformation journey and followed a collaborative approach. With an in-depth understanding of the Salesforce platform and EdTech business model, Aethereus team suggested best practices in and around design and data elements. Really appreciate everybody putting their more than 100% to make the project successful.

Vivek Lath
GoQuest Media Ventures
CEO

B2B Marketing transformation using Salesforce Pardot
Great partners in B2B Marketing transformation using Salesforce Pardot. Aethereus team worked very closely with us to suggest best practices and get us the most out of the Pardot platform. Most importantly, they were a great team to work with! I would recommend them for any Salesforce Marketing transformations!

Ashwin Dravid
Armstrong
Head of Sales

Successful Sales & service Transformation by Aethereus
Aethereus Team successfully developed & deployed the Salesforce platform for us. With an in-depth understanding of our needs, they were quick to implement the solution and sensitive to accommodate changes. They ensured success by providing much-needed training to our team. Overall, it has been a pleasure working with the Aethereus team!

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ABOUT AETHEREUS

We partner with our clients to solve their most challenging customer experience problems by leveraging the power of Salesforce with cutting-edge technology and a design-led approach. We have been Salesforce Partner since 2019.

OUR GIVEBACKS

Bridging educational gaps for underprivileged children

Aethereus as a part of its CSR initiative joins UPAY as a partner and makes a commitment to provide UPAY with certain learning equipment that aim to educate the underprivileged

 

children through Reach & Teach initiative. We strongly support this mission and envisions on removing disparities in the field of education and provide each child access to quality education by supporting the operations of UPAY learning center in Pune.

Welfare and Education initiatives to empower children affected by Farmer suicides

Aethereus partnered with Snehwan an NGO who works for children who lost their parents to farmer’s suicide. Aethereus supported SNEHWAN to build classrooms & to work for the welfare of SNEHWAN children to make them self-sufficient in their lives and help them upskill for their future career roles.

Empowering Acid Attack Survivors

The Brave Souls Foundation is a non-profit organisation established and led by acid attack survivors to prevent acid attacks, combat gender-based violence, and improve the welfare of survivors.


Aethereus has made a significant impact by supporting survivors through comprehensive assistance, offering vital resources such as medical, psychological, educational, financial, and legal support. This compassionate initiative encompasses a wide range of needs, including rehabilitation, access to food, essential medications, and secure shelter for these resilient survivors.

Empowering underpriviledge kids with Diwali workshops

Tara Mobile Creche (TMC), a non-profit organization, focuses on addressing the health and educational needs of children whose parents work on construction sites in Pune. Through the 'Aethereus Community Outreach' program, #TeamAethereus dedicated the day to candle making workshops, teaching sessions, and sharing goodies with the kids on the occasion of Diwali. Interacting with the remarkably talented kids, sharing experiences, listening to their stories, and witnessing the dreams in their eyes was a rewarding experience.

Blood donation drive on India’s 74 th republic day

Aethereus ringed in 74th Republic Day celebrations by organizing a blood donation camp to commemorate the sacrifice of our freedom fighters. More than 100+ participated in this drive collecting 250 units of blood, which used to help kids suffering from Thalassemia disease.


#TeamAethereus salutes all the rockstars who donated blood and impacted many lives to celebrate this festival. More power to you!

Paying way for a digital educational future

Aethereus has partnered with SOCH to make a meaningful impact on the lives of underprivileged children, ensuring they receive the necessary knowledge and education. Together, we've positively influenced the education of 200 children in Ghaziabad, by transforming Prathmik Vidyalaya first government school in Ghaziabad with fully digital classrooms. This marks a significant milestone in demonstrating how technology and education can collaboratively shape a brighter future for students in need.

Celebrating stories of 'Grit & Guts' with Pragati Foundation on Women’s Day

Aethereus 2023 Women’s Day theme was about celebrating the stories of ‘Grit & Guts’ from Pragati Foundation, a non-profit organization working to provide dignity to women from underprivileged communities. As a part of the Aethereus Outreach Program, it was humbling to listen to inspiring stories of their real struggles, their ‘Grit & Guts’ to march on and shine brilliantly with help from Pragati Foundation.  

Spreading Diwali joy with elderly at Silver home

Aethereus believes in fostering a sense of community and giving back, especially during times of celebration. In the spirit of Diwali, #TeamAethereus spent quality time with the old age people at Silver Homes, sharing smiles, laughter, and heartfelt conversations. We distributed delightful snacks and traditional diyas, illuminating not just their surroundings but also their spirits.

Cards and Payment company based in USA

The Need
Unify data across Marketing, Sales, Service and legacy systems for AI powered Customer attrition prediction


Approach 
Conduct Data cloud discovery and define integration architecture for creating C360 view. Foundation for cognitive churn prediction analysis


Expected Outcomes
Predict customers at risk – via smart AI predictions – based on their engagements history. Reduce attrition by 15% improved campaign outcomes

A professional services firm based in USA

The Need
Unified B2B Marketing journeys and insights across 12+ marketing channels

 

Approach 
Leverage Data Cloud + Pardot + Datorama for AI powered segmentation and marketing channel optimization dashboards


Expected Outcomes
Identify unknown customers visiting website leveraging data from multiple sources and target them with AI powered lead scoring – leading to 50% improved campaign outcomes

A global commercial vehicle manufacturer

The Need
reate Customer 360 view across 50+ data sources to enable AI powered segmentation with data cloud


Approach 
Aethereus leveraged Data Cloud for data profiling and harmonization across 50+ sources


Expected Outcomes
Unified view of customer journey across Marketing, Sales and Journey. AI powered campaign journeys leading to 2X improvement in targeting

Fleet Management Company in US

The Need
Improve agent productivity with AI powered suggestions and auto-responses


Approach 
Aethereus leveraged Einstein Next Best Action and Einstein for Service to leverage AI-powered case classification, next best actions and cognitive service replies


Expected Outcomes
24% improved CSAT due to ‘first time right’ responses, 32% improvement in agent productivity

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