Salesforce Business Analyst

Salesforce Business Analysts will be responsible for gathering requirements, business process analysis & accountable for on-time, high-quality software project deliveries, including Analysis, Design, Development and Quality Assurance.

Roles and Responsibilities of a Salesforce Business Analyst:

• Communicating with clients and project managers to understand business requirements;
• Working alongside the rest of the technical team to design and document data-driven software solutions and data flows to meet these requirements;
• Building and maintaining Salesforce applications and customisations;
• Developing high-quality software within a given time-frame, budget and guidelines;
• Assisting with software testing to ensure solutions meet required standards.
• Creation and maintenance of User Stories
• Consulting business stakeholders on the best Salesforce solutions
• Supporting business stakeholders for requirements validations
• Conducting training sessions for business users and admins
• Conducting Discovery Sessions and Requirements capturing
• Minimum 6 + years of relevant experience is required

Business Analysis skills Required:

• Problem-solving
• Verbal and written communication
• Time management
• Attention to detail
• Data and numerical analysis
• Flow diagramming
• Collection and documentation of information
• Requirement gathering
• Reporting